How do I support the US Postal Service?
If you still need more help, see the contact information for technical support, Postal Store orders, and more.
- Email Us. Use our online form to answer a few questions about your issue.
- Find a Post Office. Find the nearest USPS location by city and state or ZIP Code™.
- Check Postal Holidays.
Can I call the post office about missing mail?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked “Where is My Package” or “Where is My Mail.” For lost or damaged mail, file a claim for either international mail or domestic mail.
How can I check what mail is coming?
Go to informeddelivery.usps.com. Select “Sign Up For Free.” Enter your address to determine if it is eligible for Informed Delivery. If your address is not eligible, you may still create an account so you may use USPS Click-N-Ship® or Postal Store by following the prompts.
Where is my lost mail?
To request a search for your missing mailpiece, go to MissingMail.USPS.com and sign in or register. Complete your search request form by providing all the required information and select submit. You will receive confirmation that your search request has been submitted.
How do I know if mail is delivered in my area?
Check if the service has reached your area by using the ZIP code lookup tool.
- Opt in to Informed Delivery by selecting the check box, and confirm your address.
- Complete the identity verification process (if you have not already done so).
- Click the blue “Informed Delivery” button to continue to your dashboard.
How do I track a piece of mail?
Whether you are the sender or recipient, you can track your item:
- Online: Use USPS Tracking® on the United States Postal Service® website.
- By text: Send a text to 28777 (2USPS) with your tracking number as the content of the message.
- By smartphone: Download the USPS Mobile® app for iPhone® and Android™.
- By phone:
Can you track regular mail through the Post Office?
Certified Mail Service at the Post Office is the Only Way to Track Mail with USPS. Buckle up, because if you want to get a tracking number for your regular mail, you’ve got to make a trip to your local Post Office.