How can I complain to MTNL Mumbai landline?

How can I complain to MTNL Mumbai landline?

2) *For Leased Circuit XXXXXXXXXX is 10 digit LCID number .

Send SMS on 9969108108.

Type of complaint / enquiry SMS Text
Landline Bill Enquiry BILL XXXXXXXX
Landline Complaint Booking LLCOM XXXXXXXX
Landline Complaint Tracking LLFTR XXXXXXXX
Broadband Complaint Booking BBCOM XXXXXXXX

What is the complaint number of MTNL Mumbai?

Telecom Service MTNL Delhi MTNL Mumbai
Landline 1500
Broadband 1504
CDMA (Garuda) 1502
GSM 1503

How can I register my complaint in MTNL Delhi?

MTNL Delhi. Dial 1507 from MTNL Land Line/Garuda/Dolphin or dial 01122221507 from any mobile number. Report your complaint to Customer care representative. Customer care representative will attend the complaint and will guide if it can be resolved over phone (Modem setting etc).

How can I disconnect MTNL from Mumbai landline?

You go to nearest telephone exchange and submit a written application for closure of connection and surrender of your number. Mention in it to return the deposit amount and also enclose a duplicate bill as proof. MTNL will take random amount of time to actually close your connection as they are severely short staffed.

What is the no of customer care?

State Bank of India Customer Care

1800 11 2211 Toll Free
1800 425 3800 Toll Free
080-26599990 Chargeable

How do I write a complaint letter to a phone company?

Sir/Madam, I am writing this letter in regard to the not working of my landline ________ (Landline Number) since ________ (time and date since landline not working). Due to this, I am not able to access the internet as well. As a result, my work is also hampered.

How can I get MTNL landline connection in Mumbai?

With this new initiative ‘SMS Karo – Book Karo’ MTNL’s prospective customers in Mumbai, Navi Mumbai and Thane can book new MTNL Land-line and Broadband connection simply by sending just one SMS. To book Land-line phone and Broadband customer needs to send SMS ‘LL ‘ for land-line and ‘BB’ for Broadband to 9869 88 99 88.

How do I block a number on my MTNL landline?

Dial “124” followed by your PIN and “6” to block local and special calls.

How can I surrender MTNL landline connection in Delhi online?

You need following items for the closure of MTNL/ BSNL connection:

  1. Application in format provided below.
  2. Your old instrument (telephone set with MTNL/ BSNL stamp, cable, adapter etc.
  3. Self-attested photocopy of aadhar card/ ID proof of the person who owns the connection.

How do I write a letter to cancel a landline connection?

So, I would like to request you to kindly do the needful to deactivate my BSNL landline connection. I have paid off all of my dues to date, and I am enclosing the most recent three months’ bill payment receipts, as well as the copies of electricity bills and my aadhar card, for your review.

How can I write a letter to MTNL for disconnecting landline?

Respected Sir/Madam, I ________ (your name) would like to get my landline connection __________ (Your Landline Number) permanently disconnected. The reason for this disconnection is that ___________ (Reason for Surrender Landline – Shifting to another city/Not Required/High Charges/Service Issues).

How do I talk to customer care?

Here are some essential tips and expressions for speaking successfully with any customer.

  1. Greet Customers Appropriately.
  2. Casually Introduce Yourself and the Company.
  3. Understand and Respond to the Client’s Needs.
  4. Successfully Negotiate with a Customer About Pricing.
  5. Deal with a Rude Customer Without Being Rude Yourself.

What is the use of customer care?

Its goal is to create loyal customers and eventually turn them into advocates. Customer care works toward a similar goal but is much less calculated. Its purpose is to assist customers for the sake of helping them, even if the customer’s goal isn’t related to your business.

How can I write a complaint letter to MTNL?

How do you start a letter of complaint?

A complaint letter format will typically begin with the sender’s details, followed by stating who it’s addressed to, the date, and then the letter itself. The opening paragraph should state your reason for writing, and the meat of the text will go into detail about the matter.

How do I complain about a landline phone?

Dial 198 to register your complaint about landline phone & ADSL service. Follow the IVR instructions and register the complaint.

How do I connect my landline phone?

The standard application form prescribed for new telephone connection can be obtained free of cost from any of the designated offices of the BSNL or the Customer Service Centers located anywhere in the country. Photocopies of these forms as well as downloaded copies FROM THE Internet are also accepted.

How do I permanently block a number?

How to block a phone number on stock Android

  1. Open the Phone app.
  2. Go into the Contacts tab.
  3. Find the contact you want to block and tap on it.
  4. Hit the three-dot menu button.
  5. Select Block numbers.
  6. Select whether you want to report the number(s) as spam or not.
  7. Confirm by hitting Block.

How do I block a number from my house phone?

Pick up your receiver and dial *60. You’ll hear a message that will walk you through how to block a number. To block the most recent call, dial #01# To block another number, dial #, then the number (including the area code), followed by #.

How do you cancel a landline phone?

He recommends calling your provider during normal business hours (between Monday and Friday, 9:00am to 5:00pm). “Tell them that you want to cancel your service and you want to be connected to the retention or loyalty department,” he says.

How do I turn off phone connection?

5 Simple Steps to Disconnect BSNL Broadband and Landline Services Online

  1. Step1: Visit the official BSNL website.
  2. Step 2: Register yourself and sign in.
  3. Step 3: Click on services.
  4. Step 4: Select Submit a service request.
  5. Step 5: Enter Service ID.

How do you write a disconnection letter?

What is customer service support?

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.

What is customer care phone number?

9844012345 9844000198
Vi Prepaid/Postpaid Customer Support Number

State Name Phone Number (For Enquiries and Requests) Phone Number (For Complaints)
Bihar 9708012345 9708000198
Andhra Pradesh 9848012345 9848009198
Karnataka 9844012345 9844000198
Tamil Nadu 9092012345 9092000198

How can I do customer service?

11 ways to provide great customer service

  1. Be friendly. The most important rule in providing excellent customer service is to be friendly.
  2. Respond promptly.
  3. Know your product or service.
  4. Listen to your customers.
  5. Say thank you.
  6. Get to know your customers.
  7. Ask for feedback.
  8. Use the feedback you receive.