Can you call Duke Energy?
Duke Energy: 1-800-777-9898.
Why is Duke Energy calling?
Scammers are very good. They can manipulate caller ID to look like they are calling from Duke Energy. Duke Energy will never call and threaten you. If your account is in danger of disconnection, Duke Energy will send notice by text, call and mail.
Where can you pay your Duke bill?
Pay your Duke Energy bill. Paying your Duke Energy bill has never been easier. Pay in a convenient and simple way at your local Money Services location, part of the Kroger Family of Stores in states including South Carolina, Ohio, Kentucky and Indiana.
Can utilities be shut off in NC 2022?
1, but the company announced another extension Thursday. CHARLOTTE, N.C. — Duke Energy announced Thursday the company will continue to avoid shutting off electricity for the most at-risk families through March of 2022.
Is Duke Energy still suspending disconnects?
(RALEIGH) Attorney General Josh Stein today released the following statement after Duke Energy announced it was voluntarily extending its moratorium on utility disconnections through March 2022 for customers who qualify for energy assistance funding programs.
Does Duke Energy ask for social security number?
The Customer of Record must have their Social Security number or other Personally Identifying Information on file to add an Authorized Person. The Authorized Person will be asked to verify the Customer of Record’s Social Security number or other Personally Identifying Information each time they contact Duke Energy.
Does Duke Energy send texts?
You can arrange to receive email or text messages. For email, you will automatically be enrolled using the email account associated with your eligible Duke Energy account. For text messages, you can select the phone number of your choice. Keep in mind that text messages can be sent to mobile phones only.
Is Duke Energy suspending disconnects?
What months can your electric not be shut off in NC?
From November 1 through March 31, utility companies cannot disconnect service to households that: include someone who is disabled or age 65 or older; are unable to pay under an installment plan; and are certified by a local social services agency as eligible to receive assistance under an energy assistance program.
Is Duke Energy doing disconnections in NC 2022?
The Delta variant of Covid-19 has caused additional hardships and delayed a return to more normal, therefore, (vulnerable) customers will remain subject to the extension of Duke Energy’s moratorium on disconnections for nonpayment until March 31, 2022.
Is it normal for utilities to ask for SSN?
Like other creditors, utility companies will ask for information like your Social Security number so they can check your credit history. A good credit history can make it easier for you to get services. A poor credit history can make it harder.
How do I put Duke Energy in my name?
How to contact Duke Energy by phone?
Best alternatives to phone
How to contact Duke Energy customer service?
Duke Energy Customer Service Phone Number (800) 488-3853 Posted: (7 days ago) Nov 29, 2020 · Contact Duke Energy customer support at toll-free or investor relations phone number. Call or write an email to resolve Duke Energy issues: Payments and Charges, Staff, Product/ Service.
Where is the Duke Energy call center located?
Duke Energy is taking bids for the renovation and expansion of its Charlotte customer call center at University Research Park. Duke wants to renovate the existing 80,000 square feet at the center
What is Duke Energy customer service phone number?
While 800-777-9898 is Duke Energy (NC & SC)’s best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Duke Energy (NC & SC) customers, is by calling their 877-444-7731 phone number for their Customer Service department.