How do I use GoToAssist corporate?

GoToAssist Corporate Quick Start Guide

1. Connect. Modes of Connection. Step 1: Download the HelpAlert application (Windows only) Step 2: Log In to HelpAlert.
2. Provide Service. Phone Mode Step 1: Representative Starts Phone Mode Support Session. Phone Mode Step 2: Customer responds to Phone Mode Session Invitation.
3. Get Feedback.

What is GoToAssist corporate opener EXE?

This is the main software that customers use to join support sessions. GoTo Opener application. This “helper” application downloads as the GoToAssist Corporate Opener.exe, then installs as the GoTo Opener. This application is required to install and launch the GoToAssist Corporate Customer desktop application.

What is GoToAssist corporate Do I need IT?

GoToAssist Corporate is a web-based technology that allows you to instantly connect to your customer’s desktop and control his or her mouse and keyboard to resolve problems quickly and effectively.

What is GoToAssist on my computer?

GoToAssist subscribers can provide live remote support from a Chromebook, iPad, iPhone, Android or tablet device, access unattended machines, provide support from their desktop and use GoToAssist’s robust web interface or desktop application.

What is GoToAssist corporate Do I need it?

How can I control my computer remotely?

Access a computer remotely

1. On your Android phone or tablet, open the Chrome Remote Desktop app. .
2. Tap the computer you want to access from the list. If a computer is dimmed, it’s offline or unavailable.
3. You can control the computer in two different modes. To switch between modes, tap the icon in the toolbar.

How can I access a desk without accepting IT?

How To Set up Unattended Access With AnyDesk

1. Install AnyDesk on the Remote Device. You can download the latest version of AnyDesk on our website.
2. Configure AnyDesk on the Remote Device. Next, you’ll want to set a computer name and password for the remote computer.
3. Connect to the Remote Device.