How do I reset my Polycom IP 331?

How do I reset my Polycom IP 331?

How to Reset to Factory Defaults

  1. Press “Menu” on your Polycom phone.
  2. Navigate to “Settings” –> “Advanced”. You will be prompted for a password.
  3. Select “Admin Settings”
  4. Navigate down screen to “Reset to Default”
  5. From the Reset to Defaults menu, navigate to “Reset to Factory”

How do I setup my Polycom IP phone?

Information press the edit button press the double arrow button to backspace and remove the default. Value. Now use the dialpad keys to enter the server user.

How do I manually provision a Polycom phone?

Provision Phone into Production

  1. Check the phone’s firmware version by going to Menu > Status > Platform > Application > Main.
  2. Power cycle the phone.
  3. Quickly press the Setup/Settings softkey as soon as it appears.
  4. Enter password 456.
  5. Select Provisioning Server (Server Menu on old firmware).
  6. Change Server Type to HTTPS.

How do I find my Polycom IP address?

To locate the IP address of the Polycom phone hit Menu -> Status -> Network -> TCP/IP Parameters, take note of the listed IP address.

How can I reset my Polycom phone without administrator password?

Polycom VVX Unknown Admin Password Reset to 456 (True Full …

What happens if I factory reset my Polycom phone?

Objective. To factory reset a Polycom SoundPoint IP phone. Please Note: Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings, speed dials, line keys, and configuration.

How do I connect my Polycom phone to my network?

Connect Your Polycom Phone

  1. Locate the LAN and PC ethernet ports on the bottom of the phone.
  2. Connect the ethernet cable for your network into the LAN port.
  3. Connect an ethernet cable from your computer or laptop dock/port replicator to PC port, if applicable.
  4. Complete the setup process:

How do I access my Polycom settings?

You can access the Polycom Web Configuration Utility using any compatible web browser installed on your PC.

  1. Power on the phone.
  2. Confirm that the PC and phone are on the network.
  3. Enter phone’s IP address into your supported web browser.
  4. For Username, enter: Polycom.
  5. For Password, enter: 456.

How do I assign a static IP address to my Polycom phone?

Set static IP:

  1. Go to Menu > Settings > Advanced.
  2. Enter the phone password.
  3. Go to Admin Settings > Network Config.
  4. Set the following: IP address. Subnet Mask. Gateway. DNS 1: Use your Internet Service Provider (ISP’s) DNS. DNS 2: Use your Internet Service Provider (ISP’s) DNS or 208.67. 222.222.

How do I find my Polycom admin password?

You can find your Polycom password by logging into the Admin Portal. Choose “Resources”. Click on the mac address of your phone. There, you will see a 4-digit password which you can use to access your phone.

How do I find the IP address on my Polycom VVX 311?

Find IP Address

  1. At the handset press the Home button.
  2. Press the Right Arrow button until you get to Settings.
  3. Scroll down to Status and press the center select button.
  4. Scroll down to Network and press the center select button.
  5. Scroll down to TCP/IP Parameters…
  6. From there you will see the listed IP Address.

What is the server address for Polycom?

The default is 456. 2 Choose Admin Settings > Network Configuration > Provisioning Server, and press the Select soft key. 3 Scroll to a field, press the Edit soft key, and enter the FTP provisioning boot server information—in this example your computer’s IP address—user name, and password.

What is my Polycom admin password?

What is Polycom default admin password?


Step 1: Try Reset with Default Password
Polycom’s default password is 456.

How do I change the settings on my Polycom phone?

Using the keypad

  1. Press the Home/Menu button on the phone.
  2. Navigate to Settings > Advanced…
  3. Enter your password or the default password (456) Not working?
  4. Navigate to Administration Settings…
  5. Navigate to Network Configuration…
  6. Navigate to Provisioning Server… and fill in the following fields.

How do I change my IP address on Polycom?

Manually changing the IP:

  1. Press the Menu Key and select Settings.
  2. Select Advanced.
  3. Enter your Password (Standard 456)
  4. Select Administration Settings.
  5. Select Network Configuration.
  6. Select Ethernet Menu.
  7. Disable DHCP.
  8. Set your IP Address, Subnet and Gateway.

How do I fix a DHCP problem on a Polycom phone?


  1. Verify the cabling is plugged into the correct ports.
  2. Replace potential faulty cabling.
  3. Power cycle the effected phone(s).
  4. Perform a network power cycle.
  5. Bypass the wall port or switch and connect directly to the router to isolate potential hardware issues.
  6. Set a static IP on the phone.

How can I reset my Polycom password without admin?

How do I access my Polycom phone interface?

How can I unlock my Polycom phone without password?

After holding down the correct keys during boot, you should be prompted for an admin password. Enter the MAC address of the phone as the password.

Step 2: Polycom Factory Reset without Password.

Model Hold Keys
Polycom VVX 101, 201, 300, 301, 311, 400, 401, 410, 411, 500, 501, 600, 601 1, 3, 5

How do I change the IP address on my Polycom phone?

What is the default password for Polycom IP phone?

How do I enable DHCP on my Polycom phone?

From the Advanced menu, go to Admin Settings > Network Config > Ethernet Menu. On the Ethernet Menu screen, check that DHCP is Enabled.

What is a DHCP failure?

A DHCP error means the server on your network that provides an Internet Protocol address for devices isn’t able to assign your computer an IP address. Because the DHCP setting can break the internet connection, the error can appear in many forms, but the end result is that you can’t access the internet.

How do I connect my Polycom phone to my computer?