How do I contact the MBTA?

How do I contact the MBTA?

(800) 392-6100Massachusetts Bay Transportation Authority / Customer service

How do I report someone to the MBTA?

Call the Transit Police at 617-222-1212 or dial 911.

Is the MBTA commuter rail free?

Commuter Rail stations are located within Zones, numbered 1A – 10, based on how far they are from Boston. Commuter Rail fares are determined by the Zones you are traveling to and from. A one-way ticket costs between $2.40 – $13.25. Round trip, 10-ride, and monthly passes are also available.

Does the MBTA commuter rail run on weekends?

Enjoy unlimited travel on the Commuter Rail for just $10.00 every weekend. Passes are valid on all lines and zones, Saturdays and Sundays.

How do I get a refund on MBTA?

Unfortunately, no. The MBTA does not offer refunds on any fare products.

Who runs MBTA?

The MBTA is overseen by the Massachusetts Department of Transportation (MassDOT) Board. Jamey Tesler is the Secretary of Transportation & CEO, and Steve Poftak is the General Manager.

How much do transit police make in Massachusetts?

As of Sep 8, 2022, the average annual pay for the Transit Police jobs category in Massachusetts is $51,422 a year. Just in case you need a simple salary calculator, that works out to be approximately $24.72 an hour. This is the equivalent of $988/week or $4,285/month.

What do Boston transit police do?

Responsible for investigating all crimes and incidents on MBTA properties and vehicles. Investigates all crimes and serious incidents, including deaths and criminal acts.

Can Charlie card be used on commuter rail?

Commuter Rail Fares. Can I use my CharlieCard to pay for the Commuter Rail? No. CharlieCards can only be used to pay bus and subway fares.

Can I pay cash on the MBTA?

You can pay your fare in cash onboard all MBTA buses. You can also add up to $20 in cash value to a CharlieCard or CharlieTicket at onboard fare boxes.

How fast do commuter trains go?

Trains regularly reach speeds of 125-150 mph (201-241 kph).

Can you use a Charlie Card on Commuter Rail?

Does Charlie Card work on commuter rail?

Use Your CharlieCard on the Commuter Rail. You can use your CharlieCard to pay for travel within Fairmount Line Zone 1A. Tap your CharlieCard at the fare validators on the platform.

Can I get refund for ventra tickets?

Monthly Passes are refunded on a percentage basis depending on the date returned (for paper passes) or last activation (for Ventra app passes), with 100 percent refunded on or before Day 1 of the month for which the ticket is valid and 85 percent refunded on Day 2.

How fast can MBTA trains go?

79 mph

MBTA Commuter Rail
System length 398 mi (641 km)
Track gauge 4 ft 81⁄2 in (1,435 mm) standard gauge
Top speed 79 mph (127 km/h)

How much does the head of the MBTA make?

Officials say MBTA GM’s extra pay is for 2020, 2021

Poftak’s annual salary is $334,617, so the 2020 bonus represented roughly 11 percent of his pay and the 2021 bonus 13 percent.

How much does an MBTA officer make?

An entry-level transit officer could start with a $58,000 base salary, Marino said, compared to a Boston Police Department entry salary of $73,551.

How much do MBTA police make?

How much does a Transit Police make in Massachusetts? As of Sep 13, 2022, the average annual pay for the Transit Police jobs category in Massachusetts is $51,422 a year.

How many MBTA police are there?

266 officers
The department has grown to an authorized strength of 266 officers and 10 civilians. The majority of the MBTA Police Department’s efforts are focused on patrol in Boston and surrounding communities.

What is the difference between a CharlieCard and a Charlie ticket?

CharlieCards can only be gotten at select kiosks or through asking MBTA employees, as most locals already have them. CharlieTickets are thrown away after all the money is used up on them (well, you could refill them…) whereas CharlieCards are just refilled when you need more money on them.

Why is it called the CharlieCard?

It is named after a fictional character in the folk song “M.T.A.”, often called “Charlie on the MTA”, which concerns a man forever trapped on the Boston subway system – then known as the Metropolitan Transit Authority (MTA) – because he cannot pay the 5-cent surcharge required to leave the train.

Can I use my phone as a CharlieCard?

Monthly pass holders will be able to link a plastic CharlieCard, the MBTA’s rechargeable ticket system, allowing them to tap their phones for rail access on subway and bus systems. All mobile tickets will have bar codes so they can be validated, which will help combat fare evasion.

Does MBTA take debit cards?

Credit and debit cards are accepted. You can also sign up for Auto-pay, a monthly Commuter Rail pass that automatically renews each month. You can purchase one-way, round trip, and monthly Commuter Rail passes up to Zone 10 at retail stores around Greater Boston and Providence. Cash and credit/debit cards are accepted.

How fast can a train stop?

At 30 MPH, it takes about two minutes to clear a crossing. Trains have the right-of-way because they cannot quickly stop for a motorist at crossings or for trespassers on the tracks. The average freight train, traveling at 55 MPH, takes anywhere from 1 to 1½ miles to stop.

How do trains not tip over?

Dr. Shayak found the reason these trains never tip is also because of their conical wheels. The conical wheels’ shape, every time the train tips, the amount that it tips acts to restore the train upright. This force, called a restoring force, is stronger when the train is heavier meaning heavier trains are more stable.